Returns & Exchanges
Turntable Lab offers a 30-day return window for most gear, provided items are in their original, factory-sealed condition. We strive to ensure every audiophile is satisfied with their setup, offering straightforward exchanges for defective or unwanted equipment.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack with Care
Place the item in its original manufacturer packaging, then secure it inside a sturdy shipping box with adequate padding to prevent damage during transit.
Label and Ship
Download and print your prepaid shipping label from the portal, affix it to the box, and drop it off at the designated carrier location.
Inspection and Refund
Once our technicians verify the condition of the hardware, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing